Riviera Maya Properties, located at Cerrada Paseo de Salamanca Mz 17 Lote 3 Casa 42, Fraccionamiento La Toscana, Playa del Carmen, 77725, Quintana Roo, Mexico, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties in Mexico, issues this Privacy Policy to safeguard the personal information of its clients, prospects, and website users.
1. Personal Data Collected
We may collect personal information you voluntarily provide, such as:
- Full name
- Phone number
- Email address
- Home address
- Nationality
- Tax information (for transaction purposes)
- Investment interests or property preferences
2. Purpose of Data Use
Your personal data will be used for the following purposes:
- To provide personalized real estate advisory services
- To send information about properties, promotions, and investment opportunities
- To coordinate property visits
- To prepare legal documentation and contracts
- To manage administrative, accounting, or tax-related processes
- To contact clients via phone, email, or WhatsApp
3. Data Protection
Your information is securely stored in systems protected against loss, alteration, unauthorized access, or misuse. Only authorized personnel have access to this data, and we implement physical, electronic, and administrative security measures.
4. Data Sharing
We do not share your personal information with third parties without your prior consent, except when required to fulfill legal obligations or complete real estate transactions (e.g., with notaries, legal advisors, or financial institutions).
5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)
You may exercise your rights to access, correct, cancel, or oppose the use of your personal data by sending a request to: [email protected]. Your request must include your full name, a copy of an official ID, and a clear description of the right you wish to exercise.
6. Changes to the Privacy Policy
This policy may be updated or modified at any time in response to legal changes or internal improvements.
